Terms of Service

Last Updated: 2025-11-27 | Effective Date: 2025-11-27

Welcome to Product Launch List. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User," "Customer") and Product Launch List, a Delaware company ("we," "us," "our," or "Product Launch List").

By accessing or using our website, applications, and services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY, A CLASS ACTION WAIVER, AND BINDING PROVISIONS REGARDING BILLING, REFUNDS, AND DISPUTE RESOLUTION.

1. Acceptance of Terms

1.1 Agreement to Terms

By creating an account, subscribing to our Services, or otherwise accessing or using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Posting the updated Terms on our website with a new "Last Updated" date
Sending an email to the address associated with your account
Displaying a prominent notice within the Services

Your continued use of the Services after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your subscription.

1.3 Additional Terms

Certain features or services may be subject to additional terms, which will be presented to you when you access those features. Such additional terms are incorporated into these Terms by reference.

1.4 Electronic Agreement

By using our Services, you consent to receive agreements, notices, disclosures, and other communications electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

2. Description of Services

2.1 Service Overview

Product Launch List provides AI-powered product launch tracking and discovery through a web-based platform accessible via subscription. The Services include features, tools, and functionality as described on our website.

2.2 Service Modifications

We reserve the right to:

Modify, update, or discontinue any aspect of the Services at any time
Add or remove features or functionality
Change usage limits or restrictions
Update the user interface or user experience
Change third-party providers (including AI providers, authentication providers, and infrastructure providers)

We will endeavor to provide reasonable notice of significant changes, but are not obligated to do so. Your continued use of the Services following any changes constitutes acceptance of those changes.

2.3 Service Availability

WE ARE NOT LIABLE FOR ANY DAMAGES RESULTING FROM SERVICE INTERRUPTIONS OR UNAVAILABILITY.

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to:

Scheduled maintenance (we will attempt to provide advance notice when possible)
Unscheduled maintenance or emergency repairs
Technical issues, system failures, or force majeure events
Third-party service provider outages (including authentication providers, AI providers, and infrastructure providers)
Factors beyond our reasonable control

2.4 Beta Features and Experiments

We may offer beta, experimental, or preview features. These features:

Are provided "as is" without any warranties
May be modified or discontinued at any time without notice
May have reduced or different functionality
Should not be relied upon for critical purposes

3. Account Registration and Authentication

3.1 Account Creation

To access certain features of the Services, you must create an account. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your login credentials confidential
Be responsible for all activities under your account
Notify us immediately of any unauthorized access or security breach

3.2 Account Eligibility

To use our Services, you must:

Be at least 18 years of age (or the age of majority in your jurisdiction)
Be at least 16 years of age if located in the European Union
Have the legal capacity to enter into a binding agreement
Not have been previously banned or removed from our Services

3.3 Account Restrictions

One Account Per User: Each user may maintain only one account unless explicitly authorized by us
Non-Transferable: Accounts are personal and non-transferable. You may not share, sell, or transfer your account to any other person or entity
Business Use: If you are using the Services for business purposes, you represent that you have authority to bind your organization

3.4 Third-Party Authentication

We offer the ability to create an account and authenticate using third-party services, including:

Google (Google Sign-In)
Apple (Sign in with Apple)
Facebook (Facebook Login)
LinkedIn (LinkedIn Sign-In)
X (formerly Twitter)
Phone Number / SMS Authentication
WhatsApp Authentication

By using third-party authentication, you acknowledge and agree that:

a) Third-Party Terms Apply

Your use of third-party authentication services is subject to the terms of service and privacy policies of those providers. It is your responsibility to review and comply with their terms.

b) Information Sharing

When you authenticate through a third-party provider, we will receive certain information from that provider as described in our Privacy Policy. The information shared is determined by the provider and your privacy settings with that provider.

c) No Control Over Third Parties

We do not control third-party authentication providers and are not responsible for:

Their availability, reliability, or security
Changes to their services, APIs, or terms
Data breaches or security incidents at their services
Termination or suspension of your account with them
Any actions they take regarding your account

d) Account Access

If your third-party authentication account is suspended, terminated, or becomes inaccessible:

You may lose access to our Services
We are not responsible for any resulting loss of access or data
You should maintain alternative authentication methods when available

e) Disconnection

You may disconnect third-party authentication providers from your account, but you must maintain at least one valid authentication method. To fully revoke our access, you must also remove our application from your connected apps in the third-party provider's settings.

f) No Liability

We disclaim all liability for issues arising from third-party authentication, including:

Failed authentication attempts
Incorrect or incomplete information received from providers
Provider outages or service disruptions
Changes to provider features or data sharing
Security breaches at third-party providers

3.5 Identity Verification

We may use third-party identity and access management services for authentication, verification, and security purposes. These services may:

Verify your identity using the information you provide
Perform fraud checks and risk assessments
Store authentication tokens and session data
Maintain security logs

You authorize us and our service providers to verify your information and perform necessary identity checks.

3.6 Account Security

You are solely responsible for maintaining the security of your account credentials and any connected third-party accounts. We are not liable for any loss or damage arising from:

Your failure to maintain account security
Unauthorized access due to compromised credentials
Security breaches at third-party authentication providers
Sharing your account or credentials with others

We recommend:

Using strong, unique passwords
Enabling two-factor authentication when available
Regularly reviewing connected third-party services
Not sharing your login credentials with anyone
Logging out after each session on shared devices

3.7 Multiple Authentication Methods

We strongly recommend connecting multiple authentication methods to your account. If you rely on a single authentication method and that method becomes unavailable (e.g., third-party provider outage, account suspension), you may lose access to our Services, and we are not responsible for any resulting damages.

4. Subscription and Billing

4.1 Subscription Plans

We offer various subscription plans with different features, usage limits, and pricing. Details of available plans are provided on our website. By subscribing to a plan, you agree to the pricing, features, and terms of that specific plan.

4.2 Free Trials

We may offer free trials at our discretion. Free trials:

Are limited to one per user/payment method/household
May require payment information to be provided upfront
Will automatically convert to a paid subscription at the end of the trial period unless cancelled
May be subject to additional terms and conditions
May be terminated or modified at any time

Abuse of free trials (including creating multiple accounts) may result in immediate termination and charges.

4.3 Payment Terms

Payment Authorization

By providing payment information and subscribing to a plan, you:

Authorize us to charge your payment method for all fees due
Represent that you are authorized to use the payment method provided
Agree to pay all charges at the prices in effect when incurred
Authorize us to retry failed charges

Billing Cycle

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan)
Your billing cycle begins on the date of your initial subscription purchase
Subsequent charges will occur on the same date each billing period (or the closest available date if that date does not exist in a given month)

Payment Methods

We accept payment via credit card, debit card, and other methods as displayed during checkout. All payments are processed securely by our third-party payment processor.

Currency

All prices are quoted in United States Dollars (USD) unless otherwise specified. You are responsible for any currency conversion fees charged by your payment provider.

Taxes

Prices do not include applicable taxes (VAT, sales tax, GST, etc.). You are responsible for paying all taxes associated with your subscription. We will collect taxes where legally required.

4.4 Automatic Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD UNLESS YOU CANCEL BEFORE THE RENEWAL DATE.

By subscribing, you acknowledge and agree that:

Your subscription will automatically renew for successive periods of the same duration
Your payment method will be automatically charged at the then-current rate
Renewal charges will be processed within 24 hours before or after your billing date
You are responsible for cancelling your subscription if you do not wish to renew

YOU WAIVE ANY RIGHT TO RECEIVE ADDITIONAL NOTICE OF UPCOMING RENEWALS

4.5 Price Changes

We reserve the right to change our prices at any time. For existing subscribers:

We will provide at least 30 days' advance notice of price changes
Price changes will take effect at the start of your next billing period following the notice
Your continued use of the Services after a price change constitutes acceptance of the new price
If you do not agree to the new price, you must cancel your subscription before the change takes effect

4.6 Failed Payments

If a payment fails:

We will attempt to process the payment again
We may retry the charge multiple times over several days using the same or updated payment information
We will notify you of the failed payment via email
Your access to the Services may be suspended or limited until payment is successfully processed
We reserve the right to terminate your account after extended payment failure (typically 7-14 days)
Late fees or collection costs may apply where permitted by law

You are responsible for ensuring your payment information is current and accurate.

4.7 Billing Disputes

DO NOT INITIATE A CHARGEBACK WITH YOUR PAYMENT PROVIDER BEFORE CONTACTING US. See Section 6.5 for our chargeback policy.

If you believe you have been incorrectly charged:

Contact us within 30 days of the charge
Provide transaction details and reason for the dispute
We will investigate and respond within a reasonable time

5. Cancellation Policy

5.1 How to Cancel

CANCELLATION REQUESTS MUST BE SUBMITTED BEFORE YOUR RENEWAL DATE TO AVOID BEING CHARGED FOR THE NEXT BILLING PERIOD.

You may cancel your subscription at any time through your account dashboard:

Log in to your account
Navigate to Account Settings → Billing
Click "Cancel Subscription"
Follow the prompts to confirm cancellation

Alternatively, you may contact us to request cancellation, but self-service cancellation through your account is the fastest and preferred method.

5.2 Effect of Cancellation

Upon cancellation:

Your subscription will remain active until the end of your current paid billing period
You will retain full access to all features until the end of your billing period
Automatic renewal will be disabled, and no further charges will be processed
At the end of your billing period, your account will be downgraded or deactivated
Your data may be deleted according to our data retention policy
Connected third-party authentication providers will remain connected unless you disconnect them

5.3 No Partial Period Cancellation

CANCELLATION TAKES EFFECT AT THE END OF YOUR CURRENT BILLING PERIOD, NOT IMMEDIATELY.

We do not offer:

Prorated refunds for partial billing periods
Credits for unused time
Early termination of billing periods

If you cancel mid-cycle, you will continue to have access for the remainder of that billing period, but will not receive a refund or credit for unused time.

5.4 Cancellation Confirmation

Upon successful cancellation, you will receive a confirmation email. If you do not receive confirmation within 24 hours, please contact us to verify your cancellation was processed.

6. Refund Policy

6.1 No Refunds

ALL SUBSCRIPTION FEES ARE NON-REFUNDABLE. THIS IS A STRICT NO-REFUND POLICY.

WE DO NOT OFFER REFUNDS FOR ANY REASON, INCLUDING BUT NOT LIMITED TO:

Partial or unused subscription periods
Downgrading to a lower-tier plan
Cancellation of your subscription
Dissatisfaction with the Services or results
Failure to use the Services
Changes to the Services, features, or functionality
Technical issues, bugs, or service interruptions
Third-party service outages (including authentication providers)
Accidental purchases or renewals
Forgetting to cancel before renewal
Change in personal or business circumstances
Deciding you no longer need the Services
Finding alternative services
Account suspension or termination due to Terms violations
Any other reason

6.2 Renewal Charges

YOU ARE SOLELY RESPONSIBLE FOR CANCELLING YOUR SUBSCRIPTION BEFORE YOUR RENEWAL DATE IF YOU DO NOT WISH TO BE CHARGED.

We are not obligated to provide refunds for renewal charges, even if:

You forgot to cancel
You did not intend to renew
You did not receive a renewal reminder
You were unaware of the renewal date
You experienced issues with your authentication or login

6.3 Billing Period End Date

Your access to paid features ends at the conclusion of your billing period. This date is:

Displayed in your account settings under Billing
Included in your subscription confirmation email
The same day of each month/year that you originally subscribed

There are no extensions, credits, or partial refunds for any unused portion of your billing period.

6.4 Limited Exceptions

WE RESERVE THE RIGHT TO DENY ANY REFUND REQUEST AT OUR SOLE DISCRETION. REFUND DECISIONS ARE FINAL AND NOT SUBJECT TO APPEAL.

Refunds may be considered at our sole and absolute discretion only in the following exceptional circumstances:

Duplicate charges resulting from a documented technical error on our systems
Charges processed after you successfully cancelled your subscription (with documented proof of cancellation confirmation)
Where strictly required by applicable law in your jurisdiction

Any refund requests must:

Be submitted in writing to our support email address
Be received within 7 days of the charge
Include transaction details and supporting documentation
Clearly explain why you believe an exception applies

6.5 Chargebacks and Payment Disputes

WE STRONGLY ENCOURAGE YOU TO CONTACT US BEFORE INITIATING A CHARGEBACK. WE ARE COMMITTED TO RESOLVING LEGITIMATE BILLING ISSUES DIRECTLY AND FAIRLY.

If you initiate a chargeback, payment dispute, or claim with your payment provider or bank without first attempting to resolve the issue with us:

a) Immediate Consequences:

Your account will be immediately suspended
All associated accounts may be suspended
You will lose access to the Services

b) Potential Consequences:

You may be permanently banned from using our Services
We reserve the right to pursue collection of any amounts owed, plus administrative fees
We may report the dispute to fraud prevention services and credit bureaus where permitted
We may take legal action to recover amounts owed plus costs

c) Chargeback Fees: If a chargeback is filed and later reversed in our favor, you agree to pay any chargeback fees we incurred (typically $15-$25 per incident).

6.6 Acknowledgment

BY SUBSCRIBING TO OUR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

You have read, understood, and accept this no-refund policy
All subscription fees are non-refundable under any circumstances except as stated in Section 6.4
You waive any right to a refund not explicitly provided in Section 6.4
The no-refund policy is a material term of this Agreement
The self-service nature of our platform is reflected in our pricing, and this policy enables us to offer competitive rates
You are responsible for evaluating whether the Services meet your needs before subscribing
You are responsible for cancelling before your renewal date if you do not wish to continue

7. Acceptable Use

7.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

7.2 Prohibited Conduct

You agree not to:

Illegal Activities

Use the Services for any illegal purpose or in violation of any applicable laws
Engage in fraud, money laundering, or other financial crimes
Violate any third-party rights, including intellectual property rights
Use the Services in connection with illegal gambling, drugs, or weapons

Harmful Content

Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or hateful
Create content that promotes violence, discrimination, or illegal activities
Generate sexually explicit content involving minors or non-consensual scenarios
Produce content designed to deceive, mislead, or defraud others
Create deepfakes or misleading media of real individuals
Generate spam, phishing content, or malware

System Abuse

Attempt to gain unauthorized access to our systems, servers, or networks
Interfere with or disrupt the Services or servers
Circumvent, disable, or interfere with security features
Introduce viruses, malware, or other malicious code
Use automated systems (bots, scrapers, etc.) to access the Services without permission
Attempt to reverse engineer, decompile, or disassemble any part of the Services
Exploit bugs or vulnerabilities instead of reporting them

Account Abuse

Create multiple accounts to circumvent usage limits, bans, or free trial restrictions
Share account credentials with third parties
Resell, sublicense, or redistribute access to the Services
Impersonate any person or entity
Harvest or collect information about other users
Abuse free trials or promotional offers

Authentication Abuse

Use stolen or fraudulent credentials with third-party authentication
Attempt to bypass authentication or security measures
Create accounts using fake or temporary email addresses
Use VPNs or proxies to circumvent geographic restrictions or bans

AI-Specific Prohibitions

Use AI outputs to create misleading content presented as human-created without disclosure
Generate content for spam, phishing, or social engineering attacks
Use the Services to develop competing AI products or services
Attempt to extract, replicate, or reverse engineer our AI models
Input content designed to manipulate, jailbreak, or exploit AI systems
Use the Services for surveillance, facial recognition, or tracking individuals

Commercial Restrictions

Resell outputs or access to the Services without authorization
Use the Services for high-volume commercial purposes beyond your plan limits
White-label or rebrand the Services without written permission

7.3 Usage Limits

Your subscription plan includes specific usage limits (e.g., number of generations, API calls, storage). You agree to:

Stay within the limits of your subscription plan
Not circumvent or attempt to bypass usage limits
Upgrade your plan if you require additional usage
Accept that unused allowances do not roll over

We reserve the right to:

Suspend or throttle accounts that exceed their usage limits
Charge overage fees for excessive usage (with notice)
Modify usage limits with reasonable notice

7.4 Enforcement

WE MAY TAKE THESE ACTIONS AT OUR SOLE DISCRETION WITHOUT PRIOR NOTICE AND WITHOUT LIABILITY.

We reserve the right to investigate and take appropriate action against violations of this section, including:

Issuing warnings
Temporarily or permanently suspending accounts
Terminating accounts without refund
Removing content
Reporting illegal activities to law enforcement
Pursuing legal remedies and damages
Sharing information with other service providers to prevent abuse

8. User Content and Intellectual Property

8.1 Your Content

Ownership

You retain all ownership rights to the content you input into the Services ("Input"). We do not claim ownership of your Input.

License to Us

By using the Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

Process your Input to provide the Services
Store your Input as necessary to deliver the Services
Create anonymized, aggregated data for service improvement (see Section 8.4)

This license terminates when you delete your content or close your account, except for anonymized data and as required for legal compliance.

Your Representations

You represent and warrant that:

You own or have the right to use all content you input
Your Input does not infringe any third-party rights
Your Input complies with these Terms and applicable law

8.2 AI-Generated Output

Ownership of Output

Subject to these Terms, you own the outputs generated by the Services based on your Input ("Output"). You may use Output for personal and commercial purposes.

Limitations and Acknowledgments

You acknowledge and agree that:

Output is generated by AI and may be similar or identical to outputs generated for other users
We do not guarantee that Output is unique, original, or free from third-party rights
Output may contain errors, inaccuracies, biases, or inappropriate content
You are solely responsible for reviewing all Output before use
You are responsible for ensuring your use of Output complies with applicable laws
Output should not be used for critical decisions without human review

No Guarantees

We make no representations or warranties regarding:

The accuracy, completeness, quality, or reliability of Output
The suitability of Output for any particular purpose
Whether Output infringes any third-party rights
The originality or uniqueness of Output

8.3 Our Intellectual Property

Product Launch List Property

All rights, title, and interest in the Services, including:

Software, code, and algorithms
AI models and training data
User interface and design
Trademarks, logos, and branding
Documentation and content

remain the exclusive property of Product Launch List and its licensors. These Terms do not grant you any rights to our intellectual property except the limited license to use the Services.

Restrictions

You may not:

Copy, modify, or create derivative works of our intellectual property
Reverse engineer, decompile, or disassemble the Services
Remove or alter any proprietary notices
Use our trademarks without prior written consent
Claim any association with or endorsement by us

8.4 Aggregated Data

We may collect and use aggregated, anonymized data derived from your use of the Services for:

Improving and developing the Services
Creating industry reports and benchmarks
Research and analysis
Marketing and promotional purposes

Such aggregated data will not identify you or your specific content.

8.5 Feedback

If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, modify, and incorporate such Feedback into the Services without compensation, attribution, or obligation to you.

9. Third-Party Services and Providers

9.1 Third-Party Service Providers

Our Services rely on various third-party providers, including:

Payment processors (e.g., Stripe)
Cloud infrastructure providers (e.g., AWS, Google Cloud)
AI model providers (e.g., OpenAI, Anthropic)
Authentication providers (Google, Apple, Facebook, LinkedIn, X, SMS/WhatsApp providers)
Analytics and monitoring services
Email delivery services
Identity verification services

9.2 Third-Party Terms

Your use of our Services may be subject to third-party terms, including:

Payment processor terms
Authentication provider terms
AI provider acceptable use policies

You agree to comply with all applicable third-party terms.

9.3 No Liability for Third Parties

WE ARE NOT RESPONSIBLE OR LIABLE FOR:

The availability, reliability, or performance of third-party services
Actions, omissions, or policies of third-party providers
Data breaches or security incidents at third-party providers
Changes to third-party services, APIs, or terms
Termination or suspension of third-party services
Any damages arising from third-party service issues

9.4 Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for:

The content, accuracy, or practices of third-party sites
Any damages arising from your use of third-party sites
The privacy practices of third-party sites

9.5 No Endorsement

Inclusion of third-party links, integrations, or services does not imply endorsement of those third parties or their products and services.

10. Disclaimer of Warranties

10.1 "As Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.2 General Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Merchantability: Warranties that the Services are merchantable or fit for a particular purpose
Accuracy: Warranties that the Services or Output will be accurate, complete, reliable, or error-free
Availability: Warranties that the Services will be uninterrupted, timely, secure, or free from viruses or harmful components
Results: Warranties regarding the results obtained from using the Services
Non-Infringement: Warranties that the Services or Output do not infringe third-party rights
Compatibility: Warranties that the Services will be compatible with your devices, browsers, or systems

10.3 AI-Specific Disclaimers

AI OUTPUTS ARE GENERATED BY ARTIFICIAL INTELLIGENCE AND MAY:

Contain errors, inaccuracies, hallucinations, or fabricated information
Be unsuitable for certain purposes, especially professional, legal, medical, or financial advice
Require human review and verification before use
Not reflect current, accurate, or complete information
Be similar or identical to outputs generated for other users
Reflect biases present in training data
Produce unexpected, inappropriate, or offensive content

YOU ARE SOLELY RESPONSIBLE FOR:

Reviewing all AI-generated Output before use
Verifying the accuracy, appropriateness, and legality of Output
Ensuring your use of Output complies with applicable laws and professional standards
Any decisions or actions taken based on Output
Obtaining professional advice where appropriate (legal, medical, financial, etc.)

WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM:

Reliance on AI-generated Output
Errors, inaccuracies, or omissions in Output
Use of Output for professional, legal, medical, financial, or other purposes requiring expert judgment
Decisions made based on Output

10.4 Authentication Disclaimers

WE DISCLAIM ALL WARRANTIES REGARDING THIRD-PARTY AUTHENTICATION SERVICES, INCLUDING:

Their availability, reliability, or security
The accuracy or completeness of information they provide
Their compliance with applicable laws
Their continued operation or availability

10.5 No Professional Advice

The Services do not provide professional advice of any kind. Output should not be relied upon as:

Legal advice
Medical or health advice
Financial or investment advice
Tax advice
Professional engineering or technical advice

Always consult qualified professionals for important decisions.

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRODUCT LAUNCH LIST, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, business opportunities, or goodwill
Loss of reputation or anticipated savings
Cost of substitute goods or services
Damages arising from service interruptions, outages, or data loss
Damages arising from unauthorized access to your account
Damages arising from reliance on AI-generated Output
Damages arising from third-party services, including authentication providers
Damages arising from your violation of these Terms
Personal injury or property damage related to use of the Services

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

The total fees you actually paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or
Fifty United States Dollars ($50.00)

THIS LIMITATION APPLIES REGARDLESS OF THE NUMBER OF CLAIMS AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

11.3 Basis of the Bargain

THE LIMITATIONS OF LIABILITY IN THIS SECTION:

Apply to all claims in the aggregate, not per incident
Apply regardless of whether damages are foreseeable
Represent a reasonable allocation of risk between the parties
Are an essential element of the basis of the bargain between us
Reflect the low cost of the Services
Would cause these Terms to fail their essential purpose if found unenforceable

11.4 Specific Exclusions

Without limiting the foregoing, we specifically disclaim liability for:

Loss of access due to third-party authentication issues
Data breaches at third-party providers
Changes to third-party services affecting the Services
Your failure to maintain account security
Your violation of these Terms or applicable law
Disputes between you and third parties

11.5 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

12.1 Your Indemnification Obligations

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS PRODUCT LAUNCH LIST, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COURT COSTS) ARISING OUT OF OR RELATED TO:

Your access to or use of the Services
Your violation of these Terms
Your violation of any applicable law, regulation, or third-party right
Your Input or content submitted through the Services
Your use, distribution, or publication of Output
Your use of third-party authentication services
Your failure to maintain account security
Any dispute between you and a third party related to the Services
Your negligence or willful misconduct
Any claim that your use of the Services caused damage to a third party

12.2 Indemnification Procedure

We reserve the right to:

Assume the exclusive defense and control of any matter subject to indemnification
Select counsel of our choice
Approve any settlement that may affect our interests

You agree to:

Cooperate fully with our defense of such claims
Not settle any claim without our prior written consent
Provide us with all information and assistance reasonably requested

12.3 Survival

Your indemnification obligations shall survive termination of your account and these Terms.

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

Cancelling your subscription through your account dashboard
Requesting account deletion by contacting [email protected]

Termination does not entitle you to any refund of fees paid.

13.2 Termination by Us

WE MAY SUSPEND OR TERMINATE YOUR ACCOUNT AND ACCESS TO THE SERVICES IMMEDIATELY, WITHOUT PRIOR NOTICE OR LIABILITY, FOR ANY REASON OR NO REASON, INCLUDING BUT NOT LIMITED TO:

Violation of these Terms or any policies
Violation of our Acceptable Use Policy
Fraudulent, abusive, or illegal activity
Non-payment of fees or failed payment attempts
Suspected fraud or unauthorized use
Extended inactivity
Request by law enforcement or government agency
Discontinuation of the Services (in whole or part)
Technical or security issues
Third-party provider requirements
Any other reason at our sole discretion

13.3 Effect of Termination

Upon termination:

Your right to access and use the Services ceases immediately
Your license to use the Services is revoked
We may delete your account data in accordance with our retention policies
Connected third-party authentication services will be disconnected
Any outstanding fees remain due and payable
You must immediately cease all use of the Services

Provisions that by their nature should survive termination shall remain in effect, including: ownership and intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, dispute resolution, and any other provisions that should reasonably survive.

13.4 No Liability for Termination

WE ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR TERMINATION OF YOUR ACCESS TO THE SERVICES, REGARDLESS OF THE REASON FOR TERMINATION.

14. Dispute Resolution

14.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14.2 Informal Resolution

BEFORE FILING ANY FORMAL LEGAL ACTION, YOU AGREE TO CONTACT US AT [email protected] AND ATTEMPT TO RESOLVE THE DISPUTE INFORMALLY FOR AT LEAST 30 DAYS.

Most disputes can be resolved through direct communication. Please provide:

A detailed description of the dispute
Your account information
The resolution you are seeking

14.3 Jurisdiction and Venue

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in Wilmington, Delaware, United States. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

14.4 Class Action Waiver

YOU AND PRODUCT LAUNCH LIST AGREE THAT ANY CLAIMS RELATING TO THESE TERMS OR THE SERVICES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY.

YOU EXPRESSLY WAIVE ANY RIGHT TO:

Participate in a class action lawsuit against us
Participate in class-wide arbitration
Participate in any consolidated, representative, or collective action
Serve as a representative or class member in any class proceeding

This class action waiver is an essential part of this Agreement and is severable from the rest of the Agreement.

14.5 Limitation on Claims

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE, OR IT WILL BE PERMANENTLY BARRED.

This limitation applies regardless of any statute of limitations to the contrary.

14.6 Small Claims Court

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits.

14.7 Injunctive Relief

Nothing in this section prevents us from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Product Launch List regarding the Services and supersede all prior agreements, understandings, and representations.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision must be in writing and signed by us to be effective.

15.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Any attempted assignment without consent is void. We may assign these Terms without restriction.

15.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship between you and Product Launch List. Neither party has the authority to bind the other.

15.6 Notices

Notices to You

We may provide notices to you by:

Email to the address associated with your account
Posting on our website or within the Services
Push notification or in-app message
Other reasonable means

You agree to keep your contact information current. Notices are effective upon sending.

Notices to Us

All notices to us must be sent to [email protected]. Notices are effective upon actual receipt.

15.7 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, riots, labor disputes, government actions, pandemics, internet or telecommunications failures, power outages, third-party service provider failures, or any other force majeure event.

15.8 Export Control

You agree to comply with all applicable export and import control laws and regulations, including U.S. export controls. You may not use or export the Services in violation of these laws. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. government list of prohibited or restricted parties.

15.9 U.S. Government Users

If you are a U.S. government end user, the Services are provided as "commercial items" as defined in 48 C.F.R. §2.101, consisting of "commercial computer software" and "commercial computer software documentation," with only those rights granted to all other users under these Terms.

15.10 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

15.11 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

15.12 Construction

These Terms shall not be construed against the drafting party.

16. Special Provisions for Business Users

16.1 Business Use

If you use the Services for business purposes, you additionally represent and warrant that:

You have authority to bind your organization to these Terms
Your use complies with your organization's policies
You will ensure all users under your account comply with these Terms

16.2 No Reliance

You acknowledge that you are not relying on any representations or warranties not expressly set forth in these Terms. You have conducted your own evaluation of the Services.

16.3 Consequential Damages Waiver

For business users, you expressly waive any claim for consequential, incidental, special, or indirect damages, lost profits, lost revenue, or lost business opportunities, regardless of the theory of liability.

17. Acknowledgments

BY USING OUR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

You have read, understood, and agree to these Terms in their entirety
You have read and agree to our Privacy Policy
All subscription fees are non-refundable
The Services are provided "as is" without warranties
AI-generated outputs may contain errors and require human review
Third-party authentication services are governed by their own terms
We may terminate your account at any time for any reason
You waive the right to participate in class action lawsuits
These Terms are governed by Delaware law
Our total liability is strictly limited as stated in these Terms

18. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]

Response Time: We aim to respond to inquiries within 1-4 business days.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Questions About These Terms?

If you have any questions about these Terms, please contact us:

[email protected]

We aim to respond to inquiries within 1-4 business days.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Last Updated: 2025-11-27

Related Policies: